Terms and Conditions

1. About Us

V P Security provides professional security system solutions including, but not limited to:

• CCTV installation
• Alarm systems
• Intercom systems
• Access control systems
• Home and commercial security solutions
• Maintenance and support services

All services are subject to availability and acceptance.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use the website fraudulently or unlawfully
• Attempt to gain unauthorised access to our systems
• Copy, reproduce, or distribute website content without permission
• Upload harmful software, viruses, or malicious code
• Use the website in any way that may damage our reputation

3. Quotes, Pricing & Services

Any quote provided through the website, phone, or email is:

• Subject to inspection where required
• Based on information supplied at the time
• Valid for the stated period only
• Subject to change if project scope changes

Prices shown on the website (if any) are indicative only unless expressly confirmed in writing.

4. Bookings & Cancellations

Where appointments or installations are booked:

• Customers must provide accurate site access details
• We may reschedule due to weather, safety, supplier delays, or unforeseen circumstances
• Cancellation fees may apply where significant notice is not provided

5. Intellectual Property

All content on this website, including text, graphics, logos, images, layout, and branding, is the property of V P Security unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use any material without prior written consent.

6. Third-Party Products & Links

Our website may include products, software, brands, or links to third-party websites.

We are not responsible for:

• Third-party content
• Third-party privacy practices
• Product changes made by manufacturers
• External website accuracy or availability

Use of third-party services is at your own risk.

7. Limitation of Liability

To the maximum extent permitted under Australian law, V P Security is not liable for any indirect, incidental, special, or consequential loss arising from:

• Use of this website
• Website interruptions or downtime
• Reliance on website content
• Delays in service caused by external factors
• Third-party products or suppliers

Nothing in these Terms excludes rights that cannot legally be excluded under the Australian Consumer Law.

8. Warranties

Where applicable:

• Manufacturer warranties apply to supplied products
• Workmanship warranties may apply to installation services
• Warranty claims may require proof of purchase and inspection

Warranty does not cover misuse, accidental damage, unauthorised repairs, or external causes.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Cookies

Our website may use cookies and analytics tools to improve functionality and user experience.

By continuing to browse the website, you consent to our use of cookies.

11. User Submissions

If you submit reviews, enquiries, testimonials, or feedback:

• You confirm the information is accurate
• You grant us permission to use it for business purposes
• It must not be unlawful, misleading, defamatory, or offensive

We reserve the right to remove inappropriate submissions.

12. Changes to Terms

We may update these Terms and Conditions at any time without prior notice.

Updated versions will be posted on this page and take effect immediately upon publication.

13. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.

Any disputes will be subject to the jurisdiction of Australian courts.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact:

VP Security Solutions PTY. LTD
Website: https://www.vpsecurity.com.au/
Email: Sales@vpsecurity.com.au
Phone: 0460 894 729